The Seven Keys to Good Case Management
Grow your organization’s knowledge of ethical practice while maintaining and improving quality of service.
- Empathy based person centered language
- The role of the case manager in the social service system
- Developing a person centered support plan
- Developing a cohesive model for assessment
- Direct and indirect functions of case management
- The importance in ongoing monitoring and assessment
- Effective evaluation
This three-hour presentation is best suited for individuals learning the complicated world of case management in the social services community.
Presenter
Chuck Groening
Chuck Groening is an active member of the Manitoba Association of registered social workers having worked with New Directions for the past 30 years. During this time, he has worked as a clinical case manager and a training coordinator, developing and implementing workshops ranging from topics such as anti homophobia education, case management skills as well as exploring issues such as attachment, autism and person centered strategies. In addition, he has developed course work for external agencies and has taught in the extended education program at the university of manitoba for the last five years.
Social Services