Critical Thinking in Case Management
Learn critical information to improve quality of care, what details are required and unpack personal bias.
We will discuss how critical thinking skills in case management can help:
- Organize and analysis information in order to improve quality of care
- Determine what information is relevant to improve outcomes
- Better understand the narrative of person supported
- Gain a better understanding of how change can happen
- Be more mindful of the complexity of people’s lives.
- Find meaning in interactions, being more mindful of one’s own bias in thinking
- Be more open to potential errors in thinking
- Look for structural causes that challenge the status quo and challenge inequality
Ultimately, critical thinking in case management becomes thinking with a purpose. This three-hour presentation is best suited for individuals learning the complicated world of case management in the social services community.
Presenter
Chuck Groening
Chuck Groening is an active member of the Manitoba Association of registered social workers having worked with New Directions for the past 30 years. During this time, he has worked as a clinical case manager and a training coordinator, developing and implementing workshops ranging from topics such as anti homophobia education, case management skills as well as exploring issues such as attachment, autism and person centered strategies. In addition, he has developed course work for external agencies and has taught in the extended education program at the university of manitoba for the last five years.